Category: Blog

Exiting lockdown – the Recovery Wave

Exiting lockdown – the Recovery Wave

The events of the last few months have had a tremendous effect on business.  They have created disruption across all industries impacting revenues, staff, and projects.  For many businesses the events have also acted as a catalyst for IT transformation with almost...
Securing your Remote Workers

Securing your Remote Workers

With so many businesses having to ask people to work from home, there has a huge increase in remote traffic through corporate servers.  A key challenge for many businesses is that the infrastructure wasn’t sized to handle this level of traffic.  For many...
How to add Home Working Call Centre Capacity quickly

How to add Home Working Call Centre Capacity quickly

In the current situation if your business needs to setup call centre facilities quickly it’s well worth looking at the cloud contact centre solutions available. These usually provide the technologies to build chatbot and IVR interfaces quickly, and natural language...
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